Privacy policy  

This application (www.on-guitars.com) collects personal data from its users.

Provider and responsible person

Christoph Noe
On Guitars
Pilgersheimer Str. 32
81543, Munich
Germany

Supplier's email address:
[email protected]

Types of data collected

The personal data that this application processes independently or through third parties include: First Name; Last Name; Email; Data transmitted during the use of the Service; Usage Data; Tracker; Universally Unique Identifier (UUID).

Full details of each type of personal data processed are provided in the designated sections of this Privacy Policy or selectively through explanatory texts displayed prior to data collection.

Personal data may be provided voluntarily by the user or, in the case of usage data,collected automatically when this application is used.

Unless otherwise specified, the provision of all data requested by this application is mandatory. If the user refuses to provide the data, this may result in this application being unable to provide its services to the user. In cases where this application expressly states that the provision of personal data is voluntary, users may choose not to provide such data without any consequences for the availability or functioning of the service.

Users who are unclear about which personal data is mandatory may contact the Provider.

Any use of cookies - or other tracking tools - by this Application or third-party service providers used by this Application is for the purpose of providing the service requested by the User and any other purposes described in this document and, if any, in the Cookie Policy.

Users are responsible for all third party personal data obtained, disclosed or shared through this Application and acknowledge that they have obtained consent for the transfer of any third party personal data to this Application.

Type and location of data processing

Processing methods

The Provider processes User Data in a proper manner and takes appropriate security measures to prevent unauthorized access and unauthorized transfer, modification or destruction of data.

Data processing is carried out by means of computers or IT-based systems in accordance with organizational procedures and practices specifically aimed at the stated purposes. In addition to the Data Controller, other parties could also operate this application internally (Human Resources, Sales, Marketing, Legal Department, System Administrators) or externally - and in the case where necessary, designated by the Data Controller as processors (such as technical service providers, delivery companies, hosting providers, IT companies or communication agencies) - and thus have access to the data. An up-to-date list of these parties can be requested from the provider at any time.

Legal basis for processing

The Provider may process personal data of Users only if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the provider may be permitted to process personal data until the user objects to such processing ("opt-out") without relying on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;
• the collection of data is necessary for the performance of a contract with the user and/or for pre-contractual measures arising therefrom;
• the processing is necessary for compliance with a legal obligation to which the provider is subject;
• the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Provider;
• the processing is necessary to protect the legitimate interests of the provider or a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

Location

Data will be processed at the Provider's office and at all other locations where the entities involved in data processing are located.

Depending on the location of the users, data transfers may involve the transfer of the user's data to a country other than their own. To learn more about the location of the processing of the transferred data, users may consult the section detailing the processing of personal data.

Users also have the right to be informed about the legal basis of the transfer of data to a country outside the European Union or to an international organization governed by international law or established by two or more countries, such as the UN, as well as to be informed about the security measures taken by the Provider to protect their data.

If such transfer takes place, the User may learn more about it by reviewing the relevant sections of this document or by contacting the Provider through the information provided in the contact section.

Storage period

Personal data is processed and stored for as long as required by the purpose for which it was collected.

Therefore:

• Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until the complete fulfillment of this contract.
• Personal data collected for the purpose of safeguarding the Provider's legitimate interests will be kept for as long as it is necessary for the fulfillment of these purposes. Users may obtain more detailed information about the Provider's legitimate interests in the relevant sections of this document or by contacting the Provider.

In addition, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. Furthermore, the provider may be obliged to store personal data for a longer period of time if this is necessary to fulfill a legal obligation or by order of an authority.

After expiration of the retention period, personal data will be deleted. Therefore, the right to information, the right to deletion, the right to rectification and the right to data portability cannot be asserted after the retention period has expired.

Purposes of processing

Personal data about the User is collected in order for the Provider to provide the Service and further to comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of the Users or third parties), detect malicious or fraudulent activities. In addition, data is collected for the following purposes: Hosting and back-end infrastructure, managing data collection and online surveys, interacting with data collection platforms and other third parties, and displaying content from external platforms.

Users can find more detailed information about these processing purposes and the personal data used for each purpose in the "Detailed information about personal data processing" section of this document.

Detailed information on the processing of personal data.

Personal data is collected for the following purposes using the following services:

Viewing content from external platforms.

This type of service allows users to view and interact with content hosted on external platforms directly through this application.

This type of service may still collect web traffic data for the pages where the service is installed, even if users do not use it.

YouTube video widget (enhanced privacy mode) (Google LLC).

YouTube is a video content visualization service provided by Google LLC, which allows this application to embed corresponding content on its pages.

The widget is set so that YouTube cannot store information and cookies about users through this application when the video is not playing.

Personal Data Processed: Usage data; Tracker; Universally Unique Identifier (UUID). Processing Location: United States - Privacy Policy.

Category of personal information collected under CCPA: Identifiers; Internet Data. This data processing constitutes the following:

• A data sale under CCPA and VCDPA.

Hosting and backend infrastructure

The purpose of these types of services is to host data and files so that this application can be managed and used. Furthermore, these offerings may provide a pre-built infrastructure that handles specific functions or entire components for this application.

Some of the services listed below may or may not operate through geographically dispersed servers, making it difficult to determine the actual location of Personal Data.

Cloudinary (Cloudinary Ltd.)

Cloudinary is a web hosting service provided by Cloudinary Ltd.

Personal data processed: various types of data, as described in the privacy policy of the service. Processing Location: Israel - Privacy Policy.

Category of personal information collected under CCPA: Identifiers.

Interaction with data collection platforms and other third parties.

These types of services allow users to interact with data collection platforms or other third parties directly from the pages that contain this application for the purpose of storing and reusing data.

If a corresponding service is installed, it may be able to collect navigation and usage data on the pages where it is installed even if users do not actively use the service.

Typeform Widget (TYPEFORM S.L)

The Typeform Widget is a service to interact with the data collection platform provided by TYPEFORM S.L..

Personal data processed: Email; Last name; First name; Data transmitted during the use of the service. Processing location: Spain - Privacy Policy.

Category of personal information collected under CCPA: Identifiers; Internet Data. This data processing constitutes the following:

• a data sale under CCPA and VCDPA
• a data disclosure under the CCPA
• targeted advertising pursuant to the VCDPA

Data collection and online survey management.

This type of service allows this application to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, store and reuse data from all responding users.

The personal data collected depends on the information requested and provided by users in the corresponding online form.

These services may integrate with a variety of third-party services to allow the provider to take further steps with the processed data - e.g., managing contacts, sending messages, analytics, advertising, and processing payments.

Typeform (TYPEFORM S.L)

Typeform is a form builder (for creating online forms) and a data collection platform provided by TYPEFORM S.L.

Personal data processed: Email; Last name; First name; Data transmitted during the use of the service.

Processing location: Spain - Privacy Policy.

Category of personal information collected under CCPA: Identifiers; Internet Data. This data processing constitutes the following:

• A data sale under CCPA and VCDPA.

The rights of the users

Users may exercise certain rights in relation to their data processed by the Provider. In particular, Users have the right to:

• Revoke consent at any time. If the User has previously consented to the processing of personal data, they may revoke their own consent at any time.
• Object to the processing of their data. The user has the right to object to the processing of their data if the processing is based on a legal basis other than consent. Further information on this is provided below.
• Receive information regarding their data. The user has the right to know whether the data is processed by the provider, to receive information about individual aspects of the processing and to obtain a copy of the data.
• Review and rectify. The user has the right to check the accuracy of their data and request that it be updated or rectified.
• Request restriction of the processing of their data. Users have the right to restrict the processing of their data under certain circumstances. In this case, the Provider will not process the data for any purpose other than storage.
• Request deletion or other removal of personal data. Users have the right, under certain circumstances, to request that the Provider delete their data.
• Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically possible, have it transferred to another controller without hindrance. This provision is applicable if the data is processed by automated means and the processing is based on the user's consent, on a contract to which the user is party, or on pre-contractual obligations.
• Filing a complaint. Users have the right to file a complaint with the competent supervisory authority.

Details on the right to object to processing

If personal data are processed in the public interest, in the exercise of a sovereign power conferred on the Provider or to safeguard the Provider's legitimate interests, the User may object to such processing by providing a justification ground that relates to his or her particular situation.

Users are informed that they may object to the processing of personal data for direct marketing at any time without giving reasons. Users can find out whether the Provider processes personal data for direct marketing purposes in the relevant sections of this document.

How to exercise the rights

All requests to exercise user rights may be directed to the Provider using the contact details provided in this document. Requests can be exercised free of charge and will be processed by the Provider as soon as possible, at the latest within one month.

Further information on the collection and processing of data

Legal measures

The User's personal data may be processed by the Provider for the purposes of legal enforcement within or in preparation of legal proceedings arising from the improper use of this Application or the related services.

The User declares that he/she is aware that the Provider may be required by the authorities to hand over personal data.

Further information about the user's personal data.

In addition to the information set forth in this Privacy Policy, this Application may provide the User, upon request, with additional contextual information related to specific services or to the collection and processing of personal data.

System Logs and Maintenance

This Application and third party services may collect files for operational and maintenance purposes that record the interaction that takes place through this Application (system logs), or use other personal data (e.g. IP address) for this purpose.

Information not included in this privacy statement

Further information about the collection or processing of personal data can be requested from the provider at any time via the contact details listed.

How "Do Not Track" requests are handled.

This application does not support Do Not Track requests by web browsers. For information on whether integrated third-party services support the Do Not Track protocol, users should refer to the privacy policy of the respective service.

Changes to this privacy policy

The provider reserves the right to make changes to this privacy statement at any time by informing users on this page and, if applicable, via this application and/or - as far as technically and legally possible - by sending a message via user contact data available to the provider. Users are therefore advised to visit this page regularly and, in particular, to check the date of the last modification indicated at the bottom of the page.

Insofar as changes affect a data use based on the user's consent, the provider will - if necessary - obtain a new consent.

Definitions and legal information

Personal data (or data)

Any information by which the identity of a natural person is or can be determined, either directly or in conjunction with other information.

Usage Data

Information that this application (or third party services that this application uses) automatically collects, such as: the IP addresses or domain names of the computers of users that use this application, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to send the request to the server, the size of the response file received, the numeric code indicating the status of the server response (successful result, error, etc.), the country of origin, the features of the browser and operating system used by the user, the various time stamps per request (e.g. how much time was spent on each page of the application), and information about the user's computer. ), the country of origin, the features of the browser and operating system used by the user, the various time details per call (e.g. how much time was spent on each page of the application) and information about the path followed within an application, in particular the order of the pages visited, as well as other information about the device's operating system and/or the user's IT environment.

User

The person using this application who, unless otherwise specified, is the same as the data subject.

Data subject

The natural person to whom the personal data refers.

Processor (or data processor).

Natural or legal person, authority, institution or other body that processes personal data on behalf of the controller as described in this privacy statement.

Controller (or provider, sometimes also owner).

The natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data and the means used for that purpose, including the security measures concerning the operation and use relating to that application. Unless otherwise specified, the controller is the natural or legal person through which this application is offered.

This application

The hardware or software tool used to collect and process the User's personal data.

Service

The service offered through this Application, as described in the relevant T&Cs (if any) and on this Website/Application.

European Union (or EU)

Unless otherwise indicated, all references in this document to the European Union refer to all current member states of the European Union and the European Economic Area (EEA).

Cookie

Cookies are trackers that consist of a small data set stored in the user's browser.

Tracker

The term tracker refers to any technology - e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags or fingerprinting - by which users can be tracked, e.g. by enabling access to or storage of information on the user device.

Legal notice

This Privacy Policy has been written based on provisions of various legislations, including Article 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This Privacy Policy applies solely to this application, unless otherwise stated in this document.

Last updated: March 26, 2023